When emotional intelligence is understood and approached as a set of skills, individuals and organizations benefit; relationship-building and stress management strategies are developed through training and coaching.
This presentation introduces the theory of emotional intelligence and includes a sampling of action steps to develop specific factors related to emotional and social functioning.
We will explore emotional intelligence as a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way (Bar-On, 1997).
Discussion will include implications of emotional intelligence development on engagement and conflict management.Bar-On, R. (1997). EQ-i technical manual. Toronto, Canada: Multi-Health Systems.
Barb Bengston, PhD is founder of Perception Coaching LLC, BCC Board certified Executive and Life Coach, Gallup Certified Strengths Coach, and Certified EQi 2.0 and 360 Coach. She uses theories of positive psychology to support individuals and organizations by focusing on strengths and appreciation of others. PhD earned at University of Minnesota in Educational Psychology. She is currently serving on the board for the Lake Superior Chapter of ATD.